Our goal is to make sure you and your pets are happy!
You can cancel your order within 12 hours of placement by contacting our support team.
If the product is damaged or not as described, you can request a return within 7 days of delivery. Once we receive the item, the refund will be processed to your original payment method within 5-7 business days.
Food items and opened packages are not eligible for return due to hygiene reasons.